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If the error message you’re getting reads like this, “Your [Product Name] license is corrupt. It has been modified from its original version, so it will not work.” Then it means that there is a misspelling (typo) in your license file. It is also generated if the file has been saved in the wrong format. Sometimes, the file is inadvertently saved as a Word document or some other file format. This makes it unreadable to Axiom programs. The AXIOM.LIC file must be in ASCII format. This is as simple to solve as just opening a session of Notepad, pasting the license(s) and then saving the text file as “axiom.lic” back to the Axiom base directory.
If you’re getting the message in an information box that says, “Your (Axiom product + version) single-computer license is only for use on the computer that has Axiom CPU-ID (Number). This computer has a different CPUID (number)”, it means the following:
A CPU (central processing unit) is the part of a computer that interprets and carries out instructions of a computer program. This error probably means that the CPU-ID (CPU Identifier) in the license string that the program is reading is different than the CPU-ID that is being detected on your machine. The CPU-ID on your machine could change based on a significant software change or it could be that your license was simply registered for a different machine. To request a new license, send an e-mail to Axiom’s License Department (license@axiomint.com). Be sure to include the new CPU-ID that was reported in the error message, the product you are requesting a license for and let them know why your CPU-ID changed. Re-licensing a single-computer license requires active maintenance.
When you purchase a single-computer license, you will be delivered a 60-day temporary license that will work on any machine at first — so that you can be running as soon as you purchase the software. You get a permanent license as soon as you register your software. Here are the instructions for registration: To receive your permanent license, you need only provide Axiom with the CPU-ID (CPU Identifier) for your computer. Axiom will then send you your permanent license.
How to Get Your CPU-ID:
- Option 1. In MicroStation, click on your Axiom pull-down menu. From there, click on the “Get my computer’s CPU-ID” option.
- Option 2. With your Axiom product CD in your CD drive, run “D:\CPUID2” from a Command Prompt (where “D” indicates the letter for your CD drive).
- Option 3. Double-click on the “CPUID2.exe” from within Windows Explorer.Each of these methods will display your unique 12-character CPU-ID, which uniquely identifies your computer. Now, just send the CPU-ID number to Axiom.
Where to Send the CPU-ID:
To get your permanent license, send your CPU-ID to Axiom’s License Department: license@axiomint.com. They will swiftly provide you with your permanent license.
If this the error message you’re receiving, “Insufficient permissions to run CPUID2. exe.” it means that there is a lack of permissions to your local drive.
Sometimes, you can get around this by right-clicking on CPUID2.exe and choosing, “Run as Administrator”. If this doesn’t work, you’ll need to have an Administrator (at your organization) log in and run it for you.
For further help or instructions, contact Axiom Support and they’ll walk you through the process.
C:\Program Files\Axiom\V?\ or
C:\Program Files (x86)\Axiom\V?\
(The “?” indicates a version. For example: “C:\Program Files (x86)\Axiom\V8”.)
If you have not installed the software update yet, place the license file anywhere and start your installation. During installation, you will be prompted for the license at which point you can navigate to wherever you saved it.
Global File Changer
Example:
O:\MyMacros\ChangeText.bas
Then, use Global File Changer’s easy-to-use file selector to build your list of files to process and the macro will be run on all of the selected files. (There is much more information on all of the uses of key files in the Global File Changer User’s Guide.)
FileFixer
- You can have FileFixer work on the file directly and create a backup of the original file.
- You can have FileFixer work on a copy of the file and leave the original file untouched.
FileFixer defaults to the latter. So you’re really processing the same file repeatedly instead of processing a series of files that are progressively becoming error free. Look in the directory of the file that you were repairing for a file with a .fix extension. This is the file that FileFixer has repaired.
If you would like to change FileFixer so it creates a backup file and works on the original:
- Open FileFixer
- Click on Settings | Change Settings… | General… and click on the long button that says “Work on copy (.fix) of original file. Leave original untouched.”
- Change it to “Work on original file. Create backup. (.bkp)”.
- Then, in the “Backup file extension:” field, enter: “bk?”.
These settings changes will allow you to work on the original file and create successive backups each time you process your file with FileFixer.
Microsoft Office Importer
Most likely, you don’t have the MicroStation configuration variable MS_DGNAPPS set to load Microsoft Office Importer when your design files open. If you want Microsoft Office Importer to update your pasted text from the source document automatically when the design file opens, you need to modify your Axiom configuration file (AXIOM.CFG). AXIOM.CFG is located where MicroStation is installed under \MicroStation\config\appl.
Here’s how:
- Go to …\MicroStation\config\appl\
- Using Notepad.exe, open the file called “axiom.cfg”.
- Add the following line:MS_DGNAPPS > $(AXI)office/office.ma 4. Save the file and restart MicroStation.
Another possibility is that the setting to automatically update pastes is not toggled on. This is easy to solve.
- Load Microsoft Office Importer.
- Press the “Settings” icon from the palette.
- Set the “Category” to “Linking”.
- Toggle on the feature labeled “Update automatcially when design file opens.”
AutoCAD
- Load Microsoft Office Importer.
- Press the “Settings” icon from the palette.
- Set the “Category” to “Linking”.
- Toggle on the feature labeled “Update automatcially when drawing file opens.”
Didn’t Find Your Question?
We want to make sure you get your question answered promptly and efficiently. If your question wasn’t answered, please e-mail us at Support@AxiomInt.com, call us at 727-442-7774 or head over to our Axiom Support page.
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