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Axiom and Retrieve team up to distribute
premier knowledge management system for MicroStation users.
CLEARWATER, FL, USA — Axiom, the world’s
most experienced developer of time-saving MicroStation software
solutions, and software developer Retrieve, Inc, recently
announced an agreement for Axiom to market and distribute
Retrieve, the premier knowledge management system.
Retrieve is a dynamic knowledge base that allows users
to capture, centralize and distribute best practices, technical
information, work flows, corporate documents and procedures
via a Web browser interface.
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| Retrieve makes mission-critical
data readily available to your staff at all times, facilitating
the flow of information in your company. |
Now users can quickly and easily get answers to technical
questions, including answers unique to their work environment.
Information that is typically scattered among printed or digital
documents, FAQs, e-mail attachments, sticky notes or even
in the minds of local gurus, may now be brought into one central
location for easy access and management.
Retrieve is a scalable Web server application that:
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Ensures users get full and complete
answers to their technical questions.
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Organizes all technical information,
documentation, FAQs and so on in one, centrally accessible
location.
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Greatly reduces time spent looking
for answers to technical questions, procedures and other
information needed for production.
The Retrieve query engine supports natural language
questions (ask questions in plain English), features automatic
issue escalation, a built-in editor for updating content and
an import utility for bringing in existing content in from
Excel, Word, PowerPoint, PDF and many other formats.
Retrieve transforms static Intranet sites into interactive
information centers. Users submit questions and receive answers
from a database of information that can be updated and added
to by the users themselves. Local experts can be assigned
to specific categories, allowing them to update the knowledge
base as information changes or as new issues arise. Retrieve
can also extend corporate Web sites, providing the same sort
of availability of information to users on the Web or to enhance
the customer support experience.
Retrieve also generates a body of statistical reports
that show cost savings and ROI. By taking a greater and greater
load off of Help Desk and Support staff, Retrieve begins saving
money almost as soon as it’s put into use.
Learn more about Retrieve
For more information on Retrieve
contact an Axiom MicroStation
Consultant today! Call 727-442-7774 extension 9207 or e-mail
9207@axiomint.com.
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