Axiom Online Privacy Statement and Legal
Terms
Effective as of 27 August 2004
Axiom takes the privacy and security of our customers' information
seriously. Therefore we are voluntarily providing this Online
Privacy Statement. By using an Axiom web site, you agree you
understand and agree to this privacy statement and agreement.
Axiom's physical and postal address: Axiom, 1805 Drew Street,
Clearwater, Florida 33765, USA. Axiom's telephone number:
727-442-7774.
Axiom's web sites collect only the personal information the
visitor elects to provide. Visitors often enter information
in forms on the web site or by contacting us via e-mail and
this information is collected. Axiom does not employ "spyware"
or similar software that collects personally identifiable
information (PIO) without your knowledge. Axiom does not have
automatic tracking devices or cookies that surreptitiously
retrieve personally identifiable information (PIO) from your
Internet browser. Spyware techniques and software from other
companies that we have no knowledge of may occur without our
consent or knowledge. Axiom has no knowledge of nor would
we consent to any such activity by any person or organization.
Axiom does its best to provide quality security measures
to protect both you and Axiom from someone else who may attempt
to use our site in some fashion that is either untoward or
not known to us. To this date, we know of no successful attempts
by third parties to get data about visitors via the Axiom
web site nor have there been any known, successful attempts
to obtain customer data from Axiom in any illicit fashion.
Of course, no one can guarantee that their site or database
is impenetrable and we cannot and do not make that guarantee
either; but we are quite proud of our security measures designed
to safeguard any and all information our visitors and customers
provide.
PIO collected by Axiom includes: Name, company name, post
title, e-mail address, phone number, fax number, number of
MicroStation seats, operating system (support form), what
prompted the visit to the Axiom web site, purpose of a download,
city, state, country, address, and what software-related problem
the visitor would like help in solving.
Axiom welcomes user input, feedback, tips, tricks, ideas,
success stories and the like. We make such information available
to users of our web site, via as FAQs, case studies, tips, and other vehicles. Any material or information posted to
our web sites or sent to Axiom in any manner is understood
by both Axiom and the submitting party to be non-confidential
and non-proprietary. The sender agrees Axiom may freely copy,
reproduce, incorporate, distribute or use such information
as it wishes. The sender certifies that the information sent
is not the copyright of another. The sender further agrees
that he/she will defend and hold Axiom harmless from any claims
of third parties that information sent by the sender was actually
the copyright or trademark or service mark of another.
Axiom's policy is that Axiom does not sell, rent or lease
personally identifiable information to third parties, companies
or individuals. In some cases, individual Axiom customers
may have some or all of their contact data shared with our
contractors or affiliates for the purpose of helping to service
that customer. Here is an example of such use: A few of the
products Axiom sells were developed by other companies; Axiom
may give a customer's contact data including name, company
name, e-mail address and phone number to a developer of a
product that we distribute so the developer can contact the
customer to assist them with running a demo or installing
the software or the like. There may be other situations in
which customer data is shared with a contractor, developer
or affiliate. For example, if there is ever a case where a
product is shipped from a location other than Axiom, then
the customer's contact data will be given to the developer/shipper.
In some limited cases, it may be necessary for Axiom to share
some PIO with one of our dealers or resellers. Such sharings
would be on an individual case-by-case basis and normally,
it is the reseller or dealer that obtained most of the given
customer data in the first place.
It is possible there will be situations in the future where
Axiom may be required or obligated by agreement or statute
or otherwise deem it to be in its best interest to provide
PIO of customers, users or web site visitors to other parties.
We retain the right to do so at Axiom's sole determination.
The customer/user/visitor agrees that Axiom may disclose information
containing PIO in the belief that such action is necessary:
a) to comply with local, state or federal law; b) to comply
with a court order; c) to respond to any complaints that someone's
data or content violates the rights of a third party; d) at
the demand of a duly authorized governmental agency; e) to
enforce the terms of any agreements between Axiom and any
customer; f) to protect the interests of Axiom or others;
or g) pursuant to a contractual obligation or agreement. All
data submitted to our web sites, regardless of form or content,
becomes the property of Axiom.
Axiom will use contact data to send visitors/customers information
about Bentley and Axiom products and services in addition
to providing maintenance support and training services. Axiom
complies with the federal law regarding e-mail transmissions
and does not engage in any spamming activity whatsoever, per
the federal definition of spam. Axiom provides and complies
with the federally-mandated opt-out procedure. Axiom provides
several easy methods for a visitor or customer to ask off
any of our mailings, including e-mail and we honor all opt-out
requests. At the bottom of each marketing e-mail from Axiom
is the exact procedure to be removed from the e-mail list.
All Axiom e-mail messages contain the correct header information;
have an accurate subject line; contain a functioning return
e-mail address; when applicable, contain a clear indication
that the message is a promotion; contain a conspicuous notice
of the opportunity to decline further e-mail; contain the
physical address of Axiom; and are not sent to any recipient
more than ten business days after receiving a request from
that individual to be removed from a mailing list.
Any user electing or needing to make changes to their information,
such as changes to addresses or the like, may do so simply
by calling or e-mailing Axiom's Director of Information at
727-442-7774 or dir.info@axiomint.com.
This is the e-mail address that may also be used to send any
complaints about Axiom web sites or Axiom's use of PIO. This
is also the contact information regarding obtaining pricing
policies for those Axiom products that are actually sold via
an Axiom web site (our online shop). Regarding questions about
the price of products and services in general, contact the
Axiom Vice President for Sales at vps@axiomint.com
or 727-442-7774 or by sending a letter to the physical address
given above.
As we take our users' privacy seriously, we wanted to provide
you with information regarding how we collect information
during your visit to the Axiom web sites and how such information
is used. This privacy statement may be amended in the future.
Your continued use of our site signifies your acceptance of
our privacy policy and the terms of this agreement. If and
when it is amended, the effective date of the amended version
will appear at the top of the privacy policy. Material changes
will be noted.
