This Privacy Policy (“Policy”) describes how Axiom Services, Inc., (also doing business as Axiom, Axiom International and AxiCorp), herein referred to as “Axiom”, a company registered in Clearwater, Florida, USA, collects, uses, stores, discloses and protects personal information in connection with its website.
By accessing or using our website, you acknowledge that you have read and understood this Policy.
Information We Collect
Axiom does not collect personal information without your knowledge or authorization. We use cookies and similar tracking technologies on our website and online store to support their functionality and Axiom’s business development including the following:
Site Analytics: To capture and retain information regarding the advertising or search site that directed you to our website.
Remarketing and Advertising: Where permitted by law, we use cookies to support analytics and remarketing activities. This includes the use of third-party technologies to display relevant advertisements based on your prior interactions with our website.
User Preferences: To remember your settings and provide a consistent website experience.
You may control the use of cookies through your browser settings although disabling certain cookies may impair website functionality.
1. Personal Information You Provide
Axiom does not use spyware or similar covert data-collection technologies.
We collect and process personal information that you voluntarily provide in connection with your use of the website and related services, including the following:
Support Communications: We collect information you voluntarily provide when contacting Axiom through our website or other channels, including the contents of your communications and information reasonably necessary to respond to your request.
2. Information Automatically Collected
When you access or use our website, we may automatically collect certain information which may include, but is not limited to the following:
Usage Data: Information relating to your interactions with our website such as pages accessed, duration of sessions, actions performed and related analytics.
Device and Technical Data: Data relating to the device and browser used to access our website.
Cookies and Similar Technologies: Information collected through the use of cookies, and similar tracking technologies which may include user preferences, session data and tracking identifiers.
3. How We Use Your Information
We may use personal information and other data collected through or in connection with our website for lawful purposes related to our business operations including the following:
Website Operations: To operate, maintain and improve our website and related functionality and user experience.
Customer Support: To respond to inquiries and provide customer support.
Product Development: To support research and development of new features and generate anonymized insights to improve our products.
Security and Compliance: To detect and prevent fraud, enforce our End User License Agreement and comply with legal or regulatory obligations.
Communication: To contact users regarding purchases, products, security alerts and administrative notices.
4. Disclosure of Information
We use personal information and data collected in connection with our website for lawful purposes. We do not sell personal information.
We may also disclose personal information to:
Comply with applicable laws, regulations or legal processes.
Enforce our End User License Agreement and corporate policies.
Protect the rights, property or safety of the company, our users or others.
Detect, investigate and prevent fraud, security incidents or other unlawful activity.
In the event of a merger, acquisition, reorganization or sale of assets, personal information may be transferred to a successor entity subject to applicable confidentiality and privacy protections.
Data Security
We implement and maintain appropriate technical and organizational measures designed to safeguard personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. These measures are commensurate with the nature of the processing and are intended to ensure a level of security appropriate to the risk. Our security protocols include but are not limited to the following:
Encryption: Protection of data during transmission and at rest using industry-standard protocols.
Access Control: Multi-factor authentication and strict mechanisms to restrict unauthorized access.
Monitoring and Audits: Regular security assessments, vulnerability scans and infrastructure audits.
Employee Training: Awareness programs regarding data protection responsibilities and best practices.
Disclaimer: No method of transmission over the internet or electronic storage is completely secure or immune from intrusion. While we strive to use commercially reasonable means to protect your personal information, Axiom cannot guarantee absolute security and you use our website at your own risk.
Data Retention
Axiom retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including the following:
Website and Customer Services: Operating our website and providing customer service.
Legal Compliance: Complying with applicable legal and regulatory obligations.
Enforcement and Disputes: Enforcing agreements and resolving disputes.
Business Records: Maintaining appropriate business and financial records.
Retention periods are determined based on the nature of the information, the purpose of processing and applicable legal requirements.
Your Privacy Rights
Subject to applicable data protection laws and regulations individuals may have certain rights with respect to the personal information processed by Axiom. The availability and scope of such rights depend on the individual’s jurisdiction and may include the following:
Access: The right to access and review the personal information we maintain.
Correction: The right to request the correction of inaccurate or incomplete information.
Deletion: The right to request the deletion of personal information under certain circumstances.
Objection: The right to object to or restrict certain processing of your data.
Requests regarding your privacy rights can be directed to our support team at the contact information provided below.
Cookies and Tracking Technologies
We employ cookies and similar technologies for functional, analytical and marketing purposes. You may control the use of cookies through browser settings.
Children’s Privacy
Our website and online store are not directed to nor intended to be used by individuals under the age of thirteen (13). Axiom does not knowingly collect personal information from children under thirteen. If we become aware that personal information has been collected from a child under the age of thirteen without verifiable parental consent, we will take commercially reasonable steps to delete such information.
Third-Party Websites
The website store may contain links to third-party websites or services which are governed by their own privacy policies. Axiom is not responsible for the privacy practices or content of such third parties.
Changes to This Privacy Policy
We may update this Policy from time to time. Continued use of our website constitutes acceptance of the updated Policy.
Contact Information
For inquiries, requests or complaints please contact us:
LinkFixer Advanced™ for Revit is a lifesaver. Why? When your project file references are moved or renamed, those linked files (such as rvt, dwg or dwf) will no longer be found. LinkFixer Advanced will protect your files from this catastrophe with patented file immunization technology.
A Word About Links
Got missing reference attachments? Here’s a brief explanation:
Files often contain links. We generally refer to these files as the parent files. The links point to other files which we call child files. In the case of CAD/BIM files, this is how other files are “referenced” to a main project file.
When the child files are moved or renamed, the links in the parent files break. This indicates that the child file is no longer located where the parent file link is pointing or it means the link in the parent file is looking for the old filename of a renamed child file and, of course, not finding it. Either way, your references will be missing and it’s annoying and frustrating to deal with when it happens to you and you’re left staring helplessly at the typical error message displayed on your screen.
LinkFixer Advanced, however, is the fast, modern way to protect, move and repair links in the following situations:
If you have good, working links (references) you’d like to protect in case the files are moved or renamed, use the Inoculate and Cure tool. This is your safety net. Consider this: The novice in your IT department decides to do a mini migration on the weekend. You come in Monday and poof! — your references are missing. Inconvenient? Yes. Catastrophic? Not a chance. Run LinkFixer Advanced on your pre-treated files and watch your missing references appear like magic.
If you need to move or rename files and you would prefer that the embedded links don’t break, use the Move/Rename tool. You know those clients you have to wait on hand and foot? The ones that have a different drive and file structure you have to use at submittal time? The Move/Rename feature will allow you to serve the high and mighty with little effort by allowing you to accommodate their needs and still smartly retain their reference file linkages with no additional effort on your part.
If you’ve got files that contain broken links (causing the resulting missing data), and you need to repair those links (and restore the data), use the Modify Links tool. It’s not uncommon to have a folder or two renamed. The client’s name changes, the project name changes, the boss is a lunatic, the reasons are endless. Simple yet sophisticated rule-writing allows you to execute a simple string change to fix all of the links in your chosen file set.
Nothing can restore a link if the file has been permanently deleted, but for all your other link requirements in your project files, LinkFixer Advanced has you covered.
A Word About Links
Got missing reference attachments? Here’s a brief explanation:
Files often contain links. We generally refer to these files as the parent files. The links point to other files, which we call child files.
When the child files are moved or renamed, the links in the parent files appear to break. This simply indicates that the child file is no longer located where the parent file link is pointing, but it’s annoying and frustrating to deal with when it happens to you and you’re left staring helplessly at the typical error message displayed on your screen.
LinkFixer Advanced, however, is the fast, modern way to protect, move and repair links in the following situations:
If you have good, working links you’d like to protect in case the files are moved or renamed, use the Inoculate and Cure tool.
If you need to move or rename files and would prefer that the embedded links don’t break, use the Move/Rename tool.
If you’ve got files that contain broken links (causing the resulting missing data), and you need to repair those links (and restore the data), use the Modify Links tool.
Nothing can restore a link if the file has been permanently deleted, but for all your other link requirements in your project files, LinkFixer Advanced has you covered.
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Time-savings and improved productivity, with the ability to safely move or rename AutoCAD files without fear of disappearing references (despite your users’ best efforts).
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Got MicroStation problems? There’s a tool for that.
Experienced trouble when trying to paste Excel spreadsheets or Word documents into MicroStation?
Suffered through finding and reattaching a bunch of missing references or had to change the reference settings in more files than you care to remember?
Received an error message when trying to open a DGN file or had a file that wouldn’t open at all?
Needed to replace text or modify the properties of text elements in multiple DGN files?
Encountered some other MicroStation-related problem?
Got MicroStation® problems? There’s a tool for that.
Experienced trouble when trying to paste Excel® spreadsheets or Word® documents into MicroStation?
Suffered through finding and reattaching a bunch of missing references or had to change the reference settings in more files than you care to remember?
Received an error message when trying to open a DGN file or had a file that wouldn’t open at all?
Needed to replace text or modify the properties of text elements in multiple DGN files?
Encountered some other MicroStation-related problem?
